Cookie Policy

1. What are cookies?

A cookie is nothing more than a small text file that is downloaded to your browser (computer, mobile or tablet) when you visit a website. They are not viruses or malicious programs. They serve so that the website "remembers" things about your visit.

At Silvestra we use cookies for basic things like remembering what you've put in your cart, and for useful things like understanding which products are liked more.

2. What types of cookies do we use?

Depending on their function, on this website we use:

  • Technical Cookies (Necessary): They are essential for the website to function. Without them, you couldn't buy.
    • Main provider: Shopify.
    • Function: Remember your shopping cart, keep your session secure while browsing and manage the payment process.
  • Analytical Cookies (Statistics): They help us understand how users behave on the website to improve it. The information is anonymous (we don't know your name, only aggregated data).
    • Provider: Google Analytics (Google LLC).
    • Function: Know how many people visit us, which pages are viewed most or from which city they read us.
  • Advertising Cookies (Marketing): They are used to show you relevant ads and prevent you from seeing the same thing a thousand times.
    • Provider: Meta (Facebook Pixel / Instagram).
    • Function: If you have visited our website, these cookies allow us to show you our terrariums when you browse Instagram or Facebook, or measure if an advertising campaign has worked.

3. List of Cookies used

Technical: Shopify for Shopping cart, security and store management.

Analytical: Google Analytics for Traffic measurement and anonymous behavior.

Advertising: Meta (Facebook) for Retargeting and ad measurement.

4. How can you disable them?

You have total control. You can allow, block or delete cookies installed on your device through the configuration of your browser options. Keep in mind that if you block technical cookies (Shopify), you may not be able to complete your purchase.

Here are the quick links to configure it according to your browser:

5. Updates

This Cookie Policy may be modified based on legislative requirements or to adapt said policy to the instructions of the Spanish Data Protection Agency. We recommend visiting it periodically.